PRIVACY POLICY

Handled Home Care LC Privacy Policy

Handled Home Care LC is committed to protecting the privacy and security of your protected health information (PHI). This Privacy Policy outlines how we collect, use, disclose, and safeguard PHI in compliance with the HIPAA Act and other relevant privacy laws.

1. Information We Collect

We collect various types of PHI in order to provide home care services and fulfill our legal obligations. This may include, but is not limited to:

  • Personal information (e.g., name, address, date of birth)

  • Given Medical history and health status

  • Treatment and care plan information

  • Payment and billing information

2. Use of PHI

We use PHI for the following purposes:

  • Providing home care services and coordinating care.

  • Billing and reimbursement for services rendered

  • Quality assurance and improvement activities

  • Compliance with legal and regulatory requirements

3. Disclosure of PHI

We may disclose PHI to the following entities, as necessary:

  • Caregivers providing services to clients

4. Safeguarding PHI

We maintain administrative, technical, and physical safeguards to protect PHI from unauthorized access, use, or disclosure. These safeguards include:

  • Employee training on privacy and security policies

  • Access controls and password protection

  • Encryption of electronic PHI

  • Secure storage and disposal of paper records containing PHI

5. Individual Rights

Clients have the following rights regarding their PHI:

  • Right to access and obtain copies of their PHI

  • Right to request amendments to inaccurate or incomplete PHI

  • Right to request restrictions on certain uses or disclosures of PHI

  • Right to request confidential communication of PHI

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify clients of any material changes to this policy.

7. Contact Information

If you have any questions or concerns about our privacy practices or this Privacy Policy, please email us at info@handledcare.com.

Thank you for entrusting Handled Home Care LC with your care needs. We are a technology-forward company committed to protecting your privacy and confidentiality.